That's always appreciated and keep up the good work! Thank you for your review and for letting Citrus KIA assist you with the service of your vehicle. We appreciate your giving us the opportunity to assist you in keeping your vehicle in top performance condition. Great job Paul D! Thank you all for the kind words. My experience with Citrus Kia was hassle-free. Paul Taracatac was friendly and personable and made every effort to accommodate my low budgetary requirements. Also, no extra payment to track down a lost Title on my trade-in was very much appreciated.
Hot dogs are also a plus for a hungry shopper. Best experience in used car buying of the half dozen in my lifetime. Thank you for your review and for letting Citrus KIA assist you with the hassle free purchase of your pre-owned vehicle. We are glad that you had such a positive buying experience. Great job Paul T! She was extremely helpful with my overall experience.
Covina Valley Kia | Kia Dealer in Covina, CA
Yvonne explained every option I had on additional products that KIA offered. She explained them all with great detail on each, she know her stuff. She made sure I knew all the advantages additional services that KIA could offer to me. Make sure you listen to them don't just pass them off, one or more may be very helpful for your situation.
We appr4eciate your helpful comments regarding the additional products that Citrus KIA offers. Congratulations on the your 6th new KIA. Great job Yvonne! The salesman Paul T.
Oil Change West Covina
The process of leasing a car from this dealership was nearly painless, unlike some experiences with other dealerships. I will continue to do business with Citrus KIA. Great job Paul T and Yvonne! He invited me to have a cup of coffeewith him and we began talking about the Kia Rio, near the dealership entrance.. This was the beginning of my first Kia visit and a very pleasant one, at that. I had already searched the newspapers, before deciding to come here for a new car.
Jim filled me in, on The Kia Rio because that auto had my attention and interest. John Pollard Crystal iver, Florida. We are glad that we were able to assist you and that your experience was a positive one. Reason for reporting the review: Select Your email address:. Dealer Reviews Find the best dealership for you. Service Reviews Find good folks to fix your car. Cars for Sale Find the right car for you. Car Recalls Make sure your car is safe to drive.
Write a Review. Join Sign In Dealer Panel. All Salespeople. Sales Department. Write a review Citrus Kia. Sales: View Awards. View 8 Awards. From the moment I pulled up, everyone I encountered was extremely friendly and helpful especially the female who assisted me. The service was quick and went smoothly. Staff seems to be knowledgeable and efficient. Stephanie I. The workers are prompt, professional, explains exactly what they are doing and they do a great job! They work quickly but effici They work quickly but efficiently! Gabriela S. Barry covina. Greeted and informed of wait time and delivery of service.
I took my car in to a mechanic shop and they recommended expensive repairs to fix my power steering - the noises occurred after I took my car in to a mechanic shop and they recommended expensive repairs to fix my power steering - the noises occurred after I left the mechanic shop, and they said not to worry about it. When I came in to Valvoline, they said that I should get power steering fluid, and it ended up that that was the only thing that needed to be added to fix the noise with my car. Melba Ramirez. Very was so professional. Robert M. I was told that there was no longer the blend synthetic oil that I use for my vehicle.
It was very convenient and close to home. I was not pressure to buy anything extra just inform of certain recommended updates. JJ and Jackie were awesome. JJ was very kind and helpful of informing me if there was any issues in my car. Jackie was helping t Jackie was helping to change my oil, they both had great service. Great service no pressure quick. Minerva C. Great communication. I was made aware of a coolant issue. Great service. Jerry t. Very friendly experience staff was very knowledgeable and service was great. Jennifer A. David was very informative and friendly.
The rest of the employees were very fast and kept updating me as to what was being done The rest of the employees were very fast and kept updating me as to what was being done along with how much longer the wait was going to be. I appreciated being informed and how fast my services was! Will be coming here going forward. I very satisfied with how kind and productive the service I received once my car was worked on. I did have to wait more then I did have to wait more then just to wait for the other car to finish while other lines were moving faster.
Friendly staff and the price is worth the speedy and efficient service. I came over for an oil change, and the staffs notify me of air filters to be replace he even showed me how dusty they were and t I came over for an oil change, and the staffs notify me of air filters to be replace he even showed me how dusty they were and that it needed to be replace under my approval.
Great service and friendly staff. Efficient and knowledgeable staff. Reasonable prices and quality materials. Always recommend t Always recommend this place to everyone. It usually takes around 15 minutes for the whole process of me getting an oil change it took around 45 minutes and each bay was Could not see what was being done underneath my vehicle, it would be nice to have a monitor in the Bay I was getting the oil cha Could not see what was being done underneath my vehicle, it would be nice to have a monitor in the Bay I was getting the oil change done, transparency is the key to a great oil change.
Linda R. Everyone who helped me treated me like VIP. Used to go to J Used to go to Jiffy Lube. This service was amazing! Thank you!!! Nick H. The head technician was informative and had great customer service skills. They explained what they were doing and why, and they They explained what they were doing and why, and they did the job very quickly. Cass b. I love the convince, but this place is getting way too expensive for an oil change.
I would come here consistently if it was even dollars cheaper. Jazmin G. Loved it! The staff was awesome, they are very professional. They did their job well. D IDOL. Job well done, no pressure whatsoever. It was a fast service and the technicians were efficient and friendly. Sharon N. We were satisfied with the customer service with the staff members. Although there was an incompletion of the service we cane ba Although there was an incompletion of the service we cane back and they were very apologetic and happy to fix the issue. Every single person there is the best.
Especially Jaqueline! Customer service was excellent, which I would state highly satisfied, but that is just me West Covina is excellent!!!! People who work at this location are very friendly and professional. Don't live in the area but have been here twice while visit Don't live in the area but have been here twice while visiting family. I think the concept of your service is sound but you are a little bit on the pricey side. Chris A. Derrick B. Friendly customer service. Detailed in work and in the process. I was in and out in good timing. I have been bringing my company vehicle here for a couple years now and bringing my personal for the last year or so.
Most of th Most of the employees are the same and they are all great!!
I have never had any problems here and will continue coming back. Toyota Camery.
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The team working together made it happen. Looks like they might have been short handed but they all complete the jobs at hand. Love everyone that works there. Always friendly and outgoing. Monique was very friendly and explained my options for the suggested work on my car. She printed out the sheet listing all of th She printed out the sheet listing all of the things for me as reference. Lisa C. As always, amazing and comprehensive service; I always feel confident that my car is safe to drive after visiting this store. Veronica M. I usually always come to this Valvoline station in Covina on Citrus.
The service is very good and everyone is very attentive. But, this time the staff did inform me that they no longer are carrying the oil I usually get for my oil change and that I would have to buy the Maxlife one which I did. I paid extra for this oil and was not able to get any other services because of the extra cost. I feel if you only have one oil availabe, then it should be the same cost.
Great customer service. Nice polite timely service. Larry M. The service was fast and Friendly. I was shown my dirty air filter. I had forgotten to replace it. I was glad they had one in st I was glad they had one in stock and it saved me a lot of time to have them replace for me. Miss Lisa. Oil change and changed air filters. I like that you can witness the work being done. Rosa A. The personal is very nice, they informed me about what they were doing on my car. They suggest additional services that my car Actually my daughter my son and my husband go to Valvoline thanks Team Valvoline!
Quick easy no appointment necessary. The service is fast, everything is explained, the work is done before your eyes, it's honest. Raider R. The representatives were friendly and quick. I was very comfortable at the location. Claudia V. Great service from everyone. Great service and great staff. Speed of service, friendliness of staff, no sales pressure. Could have been more affordable. Mike G. Quick service. In and out with no hassles. Efrain C. Fast and dedicated workers.
This was the best experience I have ever received from an auto service. I was very impressed with the amazing friendly and fast I was very impressed with the amazing friendly and fast service. I have already recommended your company to 3 family members. The crew was great.
That price is so inflated. Being that it was a spur in the moment purchase due to the tech taking out both filters engine and cabin to show me. Perhaps I was targeted because I am a women, but I should of changed the filter myself. I felt totally ripped off by the purchase of the filter. Great friendly service and no unwanted sale pitches. Great team work!
Joe R. Vicki j. Everybody was very courteous and explained what they were doing. Anthony M. The wait outside and in the bay was disappointing. Please staff employees early morning hours. Also employees need to discuss t Also employees need to discuss their procedures behind closed doors not in front of customers. Jesus O. The staff were very professional and very attentive and knowledgeable and very courteous.
Oswaldo remembered me and was very kind and knowledgeable about my car. Anthony H. The assistant manager Taylor I think her name was was amazing so helpful and friendly and knowledgeable such good customer servi The assistant manager Taylor I think her name was was amazing so helpful and friendly and knowledgeable such good customer service. The fast and friendly service. David was awesome talked with me the entire time I was there. I want to be sure good price not too expensive wonder to have discount someday. They are really good doing there job and they explain really good everything.
Why Is Routine Car Maintenance So Important?
Service was fast. I was told what was recommended but not bullied into getting anything. The girl who payed me out was so nice a The girl who payed me out was so nice and informative!! I wish I could remember the young mans name but he always is there when I go and helps me and just has amazing customer service! He deserves a raise! Ann H. Professional, courteous! Diana F. Fast and easy! Everyone was great. Explained what was happening.
Great Job. Great staff and quick service.
Cooling System Flush
The customer service reps were very friendly and cordial. I prefer this location over any jiffy lube location. The transparency The transparency of the operation is a big reason for that. Keeahna C. The service is quick and the staff is extremely friendly. Location is prime. Very friendly. Take good care to my car. Eric H. Definitely a little pricey but I guess that's what happens when you receive faster service which i didn't have a problem with.
Parts such as air filters cost about the same as some after market ones i. John p. Great people. And professional service. Genaro D.
Welcome to Valley Kia of Fontana
Awesome team you got!! I was out of there quick! Thank you. Staff is friendly and work fast. Ms Mary. Everyone was very kind and very professional and that's the way it should be. I was the first customer of the day. Service is quick and professional. The person helping me was attentive and the whole staff seemed to work as a team with a good attitude to get everything done qui The person helping me was attentive and the whole staff seemed to work as a team with a good attitude to get everything done quickly and accurately.
He noticed I had the coupon on my phone and offered to take it without me needing to offer it. Also, he was very considerate with letting me know when I could turn the car back on I got my tires rotated also since it was a warm day and I had my son in the car. Great service, open and friendly staff, and an overall professional experience. Tim S. We love valvoline and david Severson. He always takes care of our cars. Helpful , friendly, quick service. My car runs better after I had transmission service. Easy in and out service.
Did not feel pressured to buy other services. The entire team was friendly and informative towards me about my car. I always trust Valvoline and will definitely return! Cristina B. I like paying a little more for the convenience of staying in my car while I get a quick oil change.
I almost always see the sam I almost always see the same person whenever I go, and they aren't pushy about what services I need. All employees were knowledgeable of their positions. Not once did I feel pressured to buy something that was not necessary. Everything was explained perfectly and ALL interactions with every employee was extremely friendly! Antonio Rodriguez. Very satisfied with the service received. I was referred there by my son. He wasn't wrong. He goes there when he drives home. He lives in North Dakota. Ray L. I always arrive at am so I don't have to wait in line.
When I drive in everyone has a smile on their faces and are so polit When I drive in everyone has a smile on their faces and are so polite. Phil M. Every time I've taken any of my cars for service, everyone is very nice, knowledgeable and do not try to pressure me into buying Every time I've taken any of my cars for service, everyone is very nice, knowledgeable and do not try to pressure me into buying anything. Jan S. It's always been great service with any of the service men and women that work there.
Fast and Very Convenient, I like that there was no appointment needed, in and out. The price is on the high side. I am a repeat customer, always happy. Larry R. Felt that the price was too much, though the service was great. Valvo Man. Prompt great service with a smile. Treated like my visit was appreciated and important. All service competed promptly and professionally but still friendly. As a woman, I always feel pressured to get more service done than needed at oil change services but not at valvo As a woman, I always feel pressured to get more service done than needed at oil change services but not at valvoline.
I felt heard and respected. Great experience. Dennis M. I use this location alot and have always been highly satisfied. This visit I received a new serpentine belt, which was priced re This visit I received a new serpentine belt, which was priced reasonably priced, and it was installed and I was out in about 20 min. Knowledgeable people. Process is quick and easy.
I do not feel pressured to purchase additional items. I always use coupons and the employees always h I always use coupons and the employees always help me manage the coupons to get the best deal. Anthony T. We were satisfied with the work done, mabe highly satisfied if prices were a lil lower.
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Natalie O. The workers were very friendly. They would always come tell me what they were doing to my car and check up on me. Very professio Very professional and quick service. They made sure I understand everything that I needed and how much everything was going to cost. Jon G. Shelly V. Decent prices. They let me know my air filter needed to be replaced. I was here twice before for a check up on oil , tires because I was driving to desert.. My Silverado runs as if it was a !!!
Thanks Valvoline friends for servicing my truck and letting me know what more I can do to keep my truck in great running condition.. I will be back to complete the recommendations explained to me Outstanding service!!! Mrs ortiz. Carryl j. The service team explained that I was not yet due for an oil change, because synthetic oil provides a much longer life. I was pl Dedrick B. The service was excellent and quick. The recommendations were suggested but no pressure. Satisfied Dad. The guys are quick and I didn't have to wait too long. It a bit pricey than the dealership but I will still come back.
I'm satis I'm satisfied with the service. Tiffany E. The people at this location are great. They even remember me from previous visits! It was done quickly and it was the first thing on my "to do list". The great experience set the tone for the rest of my day. Scott T. The staff was great and told me what they were doing through the entire service. Because of the employeesThey seemed extremely happy!! Very informative, and helpful. Sheila J. I was treated in a friendly and respectful way. I am geo. Sherri H. It was quick. Service was great. No waiting. A little pricier, but overall worth it, for the excellent service.
Mark I. Been taking all my vehicles to location. I am not sure how well they checked the chassis lube. I've never experienced a drive thru oil change shop before. Dave C. Vernie M. I have been here several times and for the most part, I have been satisfied. Esther M. Satisfied is good enough. Tom Slick. The honesty and integrity of the servers that serviced my vehicle, and their communication with each other and myself was on key The honesty and integrity of the servers that serviced my vehicle, and their communication with each other and myself was on key!!
Satisfied Customer. Fast, friendly service by knowledgeable staff. Jasmin D. Very helpful and friendly staff. Everything got done quickly and efficiently. Did not feel pressure to buy more services but I k Did not feel pressure to buy more services but I knew I needed them anyway. Patrick G. I had no problem with the staff information I received great service had no problems. Happy customer. Quick easy thorough friendly no pressure. Boss man. They told me that me that I was going in to the port for my oil change soon, about min later they told me to pull my car i They told me that me that I was going in to the port for my oil change soon, about min later they told me to pull my car in, at no time did they tell me there was issues with the car that was before me, I think they should have told me there was a delay so that I could of at least been aware of the extended wait.
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